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In addition to Shopify, chatbots have come out over the past 12 months from Instacart, the delivery company; Mercari, a resale platform; Carrefour, a retailer; and Kering, which owns Gucci and Balenciaga. Walmart, Mastercard and Signet Jewelers are also testing chatbots, which may become publicly available as soon as next year. “In a way, it’s …
The holidays are a hectic time of year for everyone. But for those working in the retail and logistics industries, it’s the busiest time. From selecting the carols that play in the store to deciding the most eye-catching places to display toys to getting those Amazon packages to your doorstep on time, there are thousands …